Jack Hunt Gold & Silver Bullion Sales – Terms & Conditions
Effective Date: June 3rd, 2026. – These Terms & Conditions explain the rules that apply when you place a precious metals bullion order with Jack Hunt Gold & Silver. When you make a purchase from Jack Hunt Gold & Silver you agree to the following Bullion Sales Terms & Conditions.
- What We Sell – Jack Hunt Gold & Silver sells physical precious metals, including gold, silver, platinum, palladium, coins, bars, rounds, and other bullion and precious metals products. Product descriptions, photographs, weights, dimensions, prices, and other information are provided to help you understand the products we sell. Minor differences in appearance may occur between product images and the actual product you receive.
- Pricing – All prices quoted by a Jack Hunt Gold & Silver agents in U.S. dollars. Bullion prices are based upon either a percentage or dollar markup over the current market value (aka ‘Spot Price’). A live Spot price feed and our pricing formulas can be found on our website at GoldSilverBuffalo.com/Price. Precious metal prices can change quickly because they are based in part on changing market prices. The real-time price quoted when you place an order is not necessarily the price that will be shown later. We reserve the right to correct pricing errors, including errors caused by technical problems, market-price feeds, or other mistakes. If we discover a significant pricing error before your order has been processed, we may cancel the order and refund any payment you have made. Sales tax is added when applicable.
- Placing an Order – When you place an order through a retail agent, you are making an offer to purchase the products in your order. An order is considered confirmed when quoted price is accepted by customer and purchase order issued by Jack Hunt Gold & Silver. We may accept or decline any order. If we cancel an order after receiving payment, we will refund the amount paid for the canceled order. We may cancel an order for reasons including:
- We are unable to verify payment.
- We believe the transaction may be fraudulent or unauthorized.
- We are unable to ship the order to the requested location.
- Circumstances outside our reasonable control prevent us from completing the transaction.
- Payment – We accept cash, certified checks, or wire payments. You agree that all payment information you provide is accurate and that you are authorized to use the payment method. For certain orders, we may require additional payment verification before shipping. We may delay or cancel an order if payment has not been successfully completed. Funds received for Bullion orders are deposited and each customer’s order is individually notated in Jack Hunt Gold & Silver’s accounting system. Note: Jack Hunt Gold & Silver must file a IRS 8300 form for cash payment(s) for a single, combined, or structured transactions that exceed $10,000 annually.
- Order Confirmation – After you place an order, Jack Hunt Gold & Silver will provide a receipt either in person or by email acknowledging your order. Your order becomes binding only after Jack Hunt Gold & Silver confirms and customer accepts transaction cost.
- Market Price Changes – Precious metals prices can change significantly and quickly. Once an order has been accepted and the price has been locked or confirmed, changes in the market price will not change the price of that order. Likewise, you are responsible for the purchase price even if the market price decreases after your order is accepted.
- Order Completion – Ownership of bullion items purchased from Jack Hunt Gold & Silver confers to customer upon order pick up. For items shipped ownership confers when shipment is received and signed for (adult signature required).
- Buyback Guarantee – Jack Hunt Gold & Silver guarantees buyback of precious metals purchased from us at set rates. The buyback rates are clearly stated on customer receipt and on our website at GoldSilverBuffalo.com/how-to-buy-bullion/#buy-back.
- Returns and Cancellations – Because precious metals prices change constantly unless specifically stated otherwise in writing for a particular product or order, bullion orders MAY NOT be canceled or returned after the order has been accepted. If we allow cancellation or return, you may be responsible for market losses, transaction fees, shipping costs, restocking fees, or other charges described at the time of the transaction. Nothing in these Terms limits any rights you may have under applicable law.
- Complaint Resolution – We are committed to providing our customers with quality products and services and to resolving complaints fairly, promptly, and professionally. Policy can be found here: GoldSilverBuffalo.com/complaint-resolution-policy.
- Customer Information – You agree to provide accurate and complete information when placing an order. This includes your name, billing address, shipping address, email address, telephone number, and other reasonably necessary information to process your order. We may request additional information when reasonably necessary to verify an order or comply with applicable laws and regulations.
- Fraud and Unauthorized Transactions – We may use reasonable procedures to detect and prevent fraud. We may refuse, delay, or cancel an order if we have a reasonable concern that the order is unauthorized, fraudulent, or otherwise unlawful. We may also limit the number or dollar amount of orders placed by a customer.
- Shipping – We ship orders to locations approved by Jack Hunt Gold & Silver Agents on a case-by-case basis. Shipping times are estimates and are not guaranteed unless we specifically state otherwise. We are not responsible for delays caused by shipping carriers, weather, natural disasters, government actions, or other circumstances outside our reasonable control. For security purposes, orders may require an adult signature upon delivery.
- Delivery and Risk of Loss – We take reasonable steps to protect bullion shipments during delivery. Unless otherwise required by applicable law, responsibility for loss or damage to an order will be determined according to the shipping terms and insurance coverage applicable to that shipment. Inspect your package promptly after delivery. If a package appears damaged, opened, or tampered with, please contact us immediately and follow any instructions we provide regarding the shipment.
- Website Information – We try to keep our website accurate and up to date. However, we do not guarantee that every product description, photograph, price, inventory level, or other piece of information on the website is always complete, accurate, or current. We may correct errors and update website information at any time.
- Website Use – You agree to use our website only for lawful purposes. You may not:
- Use the website to commit fraud or engage in illegal activity.
- Attempt to interfere with the operation or security of the website.
- Access areas of the website that you are not authorized to access.
- Use automated systems to improperly collect information from the website.
- Copy or misuse our website content, trademarks, photographs, or other intellectual property.
Complete website terms of use can be found here: GoldSilverBuffalo.com/terms-of-use
- Intellectual Property – The website and its content, including text, photographs, graphics, logos, trademarks, and software, belong to Jack Hunt Gold & Silver or its licensors unless otherwise stated. You may use the website for personal or legitimate business purposes, but you may not reproduce or distribute our content without permission.
- Limitation of Liability – To the fullest extent permitted by law, Jack Hunt Gold & Silver will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. To the extent permitted by law, our total liability relating to an order will not exceed the amount you actually paid for that order. This section does not limit liability that cannot legally be limited or excluded under applicable law.
- Events Outside Our Control – We are not responsible for delays or failures caused by circumstances outside our reasonable control. These circumstances may include natural disasters, fires, floods, severe weather, war, terrorism, government actions, labor disputes, transportation problems, internet or telecommunications failures, cyberattacks, or problems affecting our suppliers or payment providers.
- Privacy – Our collection and use of personal information is described in our Privacy Policy. You can view our Privacy Policy here: GoldSilverBuffalo.com/privacy-policy
- Changes to These Terms – We may update these Terms of Service from time to time. The updated Terms will be posted on our website with a new effective date. Your continued use of our website after updated Terms are posted means that you accept the updated Terms. Changes will not retroactively change the terms of an order that we have already accepted unless required by law.
- Governing Law – These Terms will be governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute relating to these Terms or an order will be handled in the courts located in Erie County, New York, unless applicable law requires otherwise.
- Severability – If any part of these Terms is found to be invalid or unenforceable, the remaining portions will continue to apply.
- Entire Agreement – These Terms, together with any policies specifically referenced in them, make up the agreement between you and Jack Hunt Gold & Silver concerning your use of our website and purchases from us.
- Contact Us – If you have questions about these Terms or an order, please contact us: Jack Hunt Gold & Silver – 2746 Delaware Ave., Kenmore NY 14217 – (716) 874-7777 – GoldSilverBuffalo.com